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Who to contact about your health record in Arizona

Not legal advice. This page lists who to contact about your health record in Arizona. It is general information, not a substitute for advice from a lawyer, and not medical advice. It shows the law and contacts as of . Laws, offices and websites can change, so check with the office itself before you rely on anything here.

Who to contact in Arizona

Attorney general consumer protection office
Consumer Information and Complaint Unit, Arizona Attorney General's Office. It takes consumer complaints. Its page does not say it handles complaints about health records under HIPAA; those go to the Office for Civil Rights (below).
Health information exchange
Contexture (operates Health Current, Arizona's HIE).
Can you opt out?
You can opt out. Your records go through the exchange unless you say no, and there is a published way to say no. Some sensitive records need your consent even where routine records do not.

Where we read it:

From these sites: azag.gov azleg.gov azahcccs.gov contexture.org

Read the detail: what the office's page says, quoted, and the other pages we read
Attorney general consumer protection office
The page says: The Consumer Information and Complaint Unit (CIC) processes consumer complaints and facilitates an informal process between consumers and business to attempt to resolve disputes.

Every state's contacts: the A to Z listEverything we recorded for Arizona

Getting a copy in Arizona

Yes. Arizona law: 10 business days, for requests for upcoming medical treatment, when the records are less than twelve months old and in the provider's current electronic health record system only, and free in some cases. HIPAA, the federal law, gives you that right in all 50 states and DC. The provider has 30 days, plus one 30-day extension, and may charge a cost-based fee. As of October 3, 2026, Arizona law adds more: some patients get a copy of their record faster than HIPAA requires, and copies are free in some cases. The faster deadline is 10 business days, for requests for upcoming medical treatment, when the records are less than twelve months old and in the provider's current electronic health record system only.

Sources: A.R.S. 12-2293(E)(1)(a) (Laws 2026, ch. 98, HB 2557); A.R.S. 12-2295(B)(1); A.R.S. 12-2295(B)(5) (Laws 2019, ch. 171, SB 1169), read October 3, 2026.

Arizona law on copies, quotedHow to get your medical records

A health information exchange (HIE) is a network that lets doctors, hospitals and labs share patient records with each other.

Start with your provider. If you are refused or get no answer, you can file a complaint with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS). If your electronic record is held back, you can report it through the federal Report Information Blocking Portal. See who to contact in the United States.

Short forms on this page, with the full names from each body's own site or our sources: AHCCCS, Arizona Health Care Cost Containment System; HIPAA, Health Insurance Portability and Accountability Act.

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Health Record Rights Index by SuperTruth. Not legal or medical advice. Federal pages read on ; state law read on the date each state page gives. Our own words are CC BY 4.0; quoted law and page titles stay with their owners. This page last changed on . Terms of Use · Privacy Policy