Who to contact about your health record in California
Not legal advice. This page lists who to contact about your health record in California. It is general information, not a substitute for advice from a lawyer, and not medical advice. It shows the law and contacts as of . Laws, offices and websites can change, so check with the office itself before you rely on anything here.
Who to contact in California
- Attorney general consumer protection office
- California Department of Justice, Office of the Attorney General. It takes consumer complaints. Its page does not say it handles complaints about health records under HIPAA; those go to the Office for Civil Rights (below).
- Health information exchange
- None found. California uses the California Health and Human Services Agency (CalHHS) Data Exchange Framework (Health & Safety Code § 130290), administered by California Department of Health Care Access and Information (HCAI), not a single designated HIE.
- Can you opt out?
- No general opt-out. Sharing through the exchange follows HIPAA's rules, and no state rule or exchange policy offers a general choice.
Where we read it:
From these sites: oag.ca.gov leginfo.legislature.ca.gov dxf.chhs.ca.gov
Read the detail: what the office's page says, quoted, and the other pages we read
- Attorney general consumer protection office
- The page says:
If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General's Office
Every state's contacts: the A to Z listEverything we recorded for California
Getting a copy in California
Yes. California law: 15 days, and free in some cases. HIPAA, the federal law, gives you that right in all 50 states and DC. The provider has 30 days, plus one 30-day extension, and may charge a cost-based fee. As of October 3, 2026, California law adds more: you get a copy of your record faster than HIPAA requires, and free in some cases. The deadline in the law is 15 days.
Source: Cal. Health & Safety Code § 123110(b)(1), read October 3, 2026.
California law on copies, quotedHow to get your medical records
A health information exchange (HIE) is a network that lets doctors, hospitals and labs share patient records with each other.
Start with your provider. If you are refused or get no answer, you can file a complaint with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS). If your electronic record is held back, you can report it through the federal Report Information Blocking Portal. See who to contact in the United States.
Short forms on this page, with the full names from each body's own site or our sources: HIPAA, Health Insurance Portability and Accountability Act.
Built by SuperTruth, which checks whether a record can be trusted before an AI acts on it. About SuperTruth · How we used AI · Follow changes
Health Record Rights Index by SuperTruth. Not legal or medical advice. Federal pages read on ; state law read on the date each state page gives. Our own words are CC BY 4.0; quoted law and page titles stay with their owners. This page last changed on . Terms of Use · Privacy Policy