Who to contact about your health record in New Mexico
Not legal advice. This page lists who to contact about your health record in New Mexico. It is general information, not a substitute for advice from a lawyer, and not medical advice. It shows the law and contacts as of . Laws, offices and websites can change, so check with the office itself before you rely on anything here.
Who to contact in New Mexico
- Attorney general consumer protection office
- Consumer Affairs, New Mexico Department of Justice. It takes consumer complaints. Its page does not say it handles complaints about health records under HIPAA; those go to the Office for Civil Rights (below).
- Health information exchange
- SYNCRONYS.
- Can you opt out?
- You can opt out. Your records go through the exchange unless you say no, and there is a published way to say no. Some sensitive records need your consent even where routine records do not.
Where we read it:
From these sites: nmdoj.gov nmonesource.com
Read the detail: what the office's page says, quoted, and the other pages we read
- Attorney general consumer protection office
- The page says:
The Division collects reports, receives complaints and conducts investigations
Every state's contacts: the A to Z listEverything we recorded for New Mexico
Getting a copy in New Mexico
Yes. New Mexico law: no shorter deadline and no free copy. HIPAA, the federal law, gives you that right in all 50 states and DC. The provider has 30 days, plus one 30-day extension, and may charge a cost-based fee. As of October 3, 2026, we found that New Mexico law adds no shorter deadline and no free copy.
Source: NMSA 1978, § 14-6-3, read October 3, 2026.
New Mexico law on copies, quotedHow to get your medical records
A health information exchange (HIE) is a network that lets doctors, hospitals and labs share patient records with each other.
Start with your provider. If you are refused or get no answer, you can file a complaint with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS). If your electronic record is held back, you can report it through the federal Report Information Blocking Portal. See who to contact in the United States.
Short forms on this page, with the full names from each body's own site or our sources: HIPAA, Health Insurance Portability and Accountability Act.
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Health Record Rights Index by SuperTruth. Not legal or medical advice. Federal pages read on ; state law read on the date each state page gives. Our own words are CC BY 4.0; quoted law and page titles stay with their owners. This page last changed on . Terms of Use · Privacy Policy