Who to contact about your health record in Tennessee
Not legal advice. This page lists who to contact about your health record in Tennessee. It is general information, not a substitute for advice from a lawyer, and not medical advice. It shows the law and contacts as of . Laws, offices and websites can change, so check with the office itself before you rely on anything here.
Who to contact in Tennessee
- Attorney general consumer protection office
- Division of Consumer Affairs, Tennessee Attorney General. It takes consumer complaints. Its page does not say it handles complaints about health records under HIPAA; those go to the Office for Civil Rights (below).
- Health information exchange
- None statewide. A July 2026 TennCare contract refers to the Tennessee health information exchange "as it is developed".
- Can you opt out?
- No state law decides this. We searched the state's official law sites and found none. There is no statewide exchange. Regional exchanges, such as etHIN, publish their own opt-out policies; ask your doctor's office which one it uses. etHIN's own page (etHIN now calls itself the Tennessee Health Information Exchange, a regional exchange the state does not designate), etHIN's Perspective on Patient Opt Outs, Requests for Data, and Changes to Medical Records (dated April 5, 2023; read October 7, 2026), says:
etHIN's Participating Provider Policies state that if a patient wishes to opt out, they must make their request directly to their healthcare providers.
From these sites: tn.gov tnhie.org
Read the detail: what the office's page says, quoted, and the other pages we read
- Attorney general consumer protection office
- The page says:
The Division of Consumer Affairs is the clearinghouse for consumer complaints about unfair or deceptive acts or practices conducted within this state.
- Health information exchange
- Source: TennCare contract with Volunteer State Health Plan, Amendment 4, care coordination duty.
Every state's contacts: the A to Z listEverything we recorded for Tennessee
Getting a copy in Tennessee
Yes. Tennessee law: 10 working days, and free in some cases. HIPAA, the federal law, gives you that right in all 50 states and DC. The provider has 30 days, plus one 30-day extension, and may charge a cost-based fee. As of October 3, 2026, Tennessee law adds more: you get a copy of your record faster than HIPAA requires, and free in some cases. The deadline in the law is 10 working days.
Sources: Tenn. Code Ann. 63-2-101(a)(1), as substituted by 2024 Pub. Ch. 831, Section 2; Tenn. Code Ann. 68-11-304(a)(2)(B), as substituted by 2006 Pub. Ch. 691, Section 1, read October 3, 2026.
Tennessee law on copies, quotedHow to get your medical records
A health information exchange (HIE) is a network that lets doctors, hospitals and labs share patient records with each other.
Start with your provider. If you are refused or get no answer, you can file a complaint with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS). If your electronic record is held back, you can report it through the federal Report Information Blocking Portal. See who to contact in the United States.
Short forms on this page, with the full names from each body's own site or our sources: HIPAA, Health Insurance Portability and Accountability Act.
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Health Record Rights Index by SuperTruth. Not legal or medical advice. Federal pages read on ; state law read on the date each state page gives. Our own words are CC BY 4.0; quoted law and page titles stay with their owners. This page last changed on . Terms of Use · Privacy Policy