Who to contact about your health record in Texas
Not legal advice. This page lists who to contact about your health record in Texas. It is general information, not a substitute for advice from a lawyer, and not medical advice. It shows the law and contacts as of . Laws, offices and websites can change, so check with the office itself before you rely on anything here.
Who to contact in Texas
- Attorney general consumer protection office
- Consumer Protection, Office of the Attorney General of Texas. It takes consumer complaints. Its page does not say it handles complaints about health records under HIPAA; those go to the Office for Civil Rights (below).
- Health information exchange
- Texas Health Services Authority (HIETexas), created under Tex. Health & Safety Code ch. 182.
- Can you opt out?
- No general opt-out. Sharing through the exchange follows HIPAA's rules, and no state rule or exchange policy offers a general choice. Some sensitive records need your consent even where routine records do not.
Where we read it:
From these sites: texasattorneygeneral.gov tcss.legis.texas.gov healthit.gov
Read the detail: what the office's page says, quoted, and the other pages we read
- Attorney general consumer protection office
- The page says:
We protect Texas consumers by accepting complaints, filing civil cases in the public interest, and educating Texans on how to spot and avoid possible scams.
Every state's contacts: the A to Z listEverything we recorded for Texas
Getting a copy in Texas
Yes. Texas law: 15 days for hospitals and 15 business days for physicians and electronic health records, and free in some cases. HIPAA, the federal law, gives you that right in all 50 states and DC. The provider has 30 days, plus one 30-day extension, and may charge a cost-based fee. As of October 3, 2026, Texas law adds more: you get a copy of your record faster than HIPAA requires, and free in some cases. The deadline in the law is 15 days for hospitals and 15 business days for physicians and electronic health records.
Sources: Tex. Health & Safety Code § 241.154(a), (b), (d); Tex. Occ. Code § 159.006(d); Tex. Health & Safety Code § 181.102(a); Tex. Health & Safety Code § 161.202(a), read October 3, 2026.
A health information exchange (HIE) is a network that lets doctors, hospitals and labs share patient records with each other.
Start with your provider. If you are refused or get no answer, you can file a complaint with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS). If your electronic record is held back, you can report it through the federal Report Information Blocking Portal. See who to contact in the United States.
Short forms on this page, with the full names from each body's own site or our sources: HIPAA, Health Insurance Portability and Accountability Act.
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Health Record Rights Index by SuperTruth. Not legal or medical advice. Federal pages read on ; state law read on the date each state page gives. Our own words are CC BY 4.0; quoted law and page titles stay with their owners. This page last changed on . Terms of Use · Privacy Policy